A Friend's computer

Discussion in 'Computers & Website Forum' started by MISSIONARY, Aug 22, 2005.

  1. MISSIONARY

    MISSIONARY
    Expand Collapse
    New Member

    Joined:
    Jan 12, 2004
    Messages:
    65
    Likes Received:
    0
    He bought norton anti-virus to clear up some virus problems he had and also installed windows XP to get rid of ME. But now his printer or fax will not work. He has tried alot of things and now is thinking of reformating the hard drive. There must be a better way. Looking for something to help him short of reformating.

    Oh Yes, tried to take Norton back off the machine and cannot.
     
  2. Trotter

    Trotter
    Expand Collapse
    <img src =/6412.jpg>

    Joined:
    Jun 29, 2003
    Messages:
    4,815
    Likes Received:
    0
    As for his printer and fax, he will need to download the drivers for them. He can find them on the manufacturers' web sites.

    Did he reformat to install XP, or did he just upgrade? If he formatted, he'll need to download and install the motherboard drivers as well. They can be found on the manufacturer's site.

    If he doesn't know who the manufacturer is, have him download Belarc Advisor (http://www.majorgeeks.com/Belarc_Advisor_d1385.html) -it's free.

    Norton is stubborn. Try the uninstall option, then reboot into Safe Mode and delete it through the Add/Remove Programs option in the Contriol Panel. He may have to comb the reistry as well (safer bet would be to download and use TweakNow once he has rebooted after removing Norton -http://www.majorgeeks.com/TweakNow_RegCleaner_d4134.html, also free).

    AVG and Avast are both good anti-virus programs, and both are free. I use Computer Associates' ezArmor suite (firewall/antivirus). Have him check it out at http://home.ca.com/dr/v2/ec_main.entry25?page=ARTrialwareLandingPage&client=ComputerAssociates&sid=35715.

    In Christ,
    Trotter
     
  3. Ben W

    Ben W
    Expand Collapse
    New Member

    Joined:
    Sep 16, 2002
    Messages:
    8,868
    Likes Received:
    0
    In my opinion, I would be very very cautious about using Norton Anti Virus, my experience has been that it is impossible to get rid of, you will most likely have to take it down to dos and reload it all back on again.

    AVG anti virus is one of the web's best kept secrets, check it out, that is good advice!
     
  4. Rich_UK

    Rich_UK
    Expand Collapse
    <img src =/6181.jpg>

    Joined:
    May 26, 2003
    Messages:
    389
    Likes Received:
    0
  5. Magnetic Poles

    Magnetic Poles
    Expand Collapse
    New Member

    Joined:
    May 16, 2005
    Messages:
    10,407
    Likes Received:
    0
    fdisk works pretty good to remove software! [​IMG]
     
  6. Wife of One

    Wife of One
    Expand Collapse
    New Member

    Joined:
    May 10, 2005
    Messages:
    202
    Likes Received:
    0
    Personal Opinion reformatting and then installing XP and Nortons on your hard drive will give you a clean slate. It will clean up those programs that you have long since forgotten and clean out your registry. [​IMG] Just a thought.
     
  7. BM

    BM
    Expand Collapse
    New Member

    Joined:
    Jan 17, 2003
    Messages:
    480
    Likes Received:
    0
    would it hurt any thing or help if I down loaded one of the free anti-virus since I already have Norton?
     
  8. Rich_UK

    Rich_UK
    Expand Collapse
    <img src =/6181.jpg>

    Joined:
    May 26, 2003
    Messages:
    389
    Likes Received:
    0
    it would probrably conflict with the software already on your hardrive, ie: norton.
    Instead, how about you use trend micros *Housecall* ... it is web based and is VERY efficient..it finds viruses that norton misses and is probrably better than most other anti viruses out there. IMO it is better than Norton. But to run housecall every now and then while keeping Norton, can only be a good thing... here is the link.

    http://housecall.trendmicro.com/
     
  9. BM

    BM
    Expand Collapse
    New Member

    Joined:
    Jan 17, 2003
    Messages:
    480
    Likes Received:
    0
    Thanks Rich, I will try this!
     

Share This Page

Loading...