I bought a Kindle Fire in Dec 2011, I love it and use it every day. However I'm now on my fourth one. I bought the two year protection plan when I bought it and had to take it back in the first month because it locked up on me. Then it quit working again about two months later. Then about 4 months ago my Granddaughter dropped it and broke the screen. Every time they gave me a new one. But this is the last one they will let me have. I like my Kindle but I don't want to have to buy a new one every year or so. They seem very unreliable to me. Anyone else have this problem?