Harvard Economics Professor Goes After Restaurant Owner Over $4.00

Discussion in 'News / Current Events' started by InTheLight, Dec 10, 2014.

  1. InTheLight

    InTheLight
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    Ben Edelman, Harvard Business School Professor, Goes to War Over $4 Worth of Chinese Food

    Ben Edelman is an associate professor at Harvard Business School, where he teaches in the Negotiation, Organizations & Markets unit. Ran Duan manages The Baldwin Bar, located inside the Woburn location of Sichuan Garden, a Chinese restaurant founded by his parents. Last week, Edelman ordered what he thought was $53.35 worth of Chinese food from Sichuan Garden’s Brookline Village location. Edelman soon came to the horrifying realization that he had been overcharged. By a total of $4.00.

    If you’ve ever wondered what happens when a Harvard Business School professor thinks a family-run Chinese restaurant screwed him out of $4, you’re about to find out.

    http://www.boston.com/food-dining/r...hinese-food/KfMaEhab6uUY1COCnTbrXP/story.html
     
  2. Bro. Curtis

    Bro. Curtis
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    Ole' Ron Duan stepped in it big time with the words "for quite some time".
     
  3. Use of Time

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    Wow, what a toolbag.
     
  4. Bro. Curtis

    Bro. Curtis
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    I'm with him. He presented his case very well, and gave several chances for Ron to make it right.

    I bet they keep their website updated from now on.
     
  5. Use of Time

    Use of Time
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    I can't wait for the Grisham novelization.
     
  6. Bro. Curtis

    Bro. Curtis
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    It would be more like Douglas Adams. :laugh:
     
  7. Use of Time

    Use of Time
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    Oh, that would be even better. He is truly missed. :laugh:
     
  8. Bro. Curtis

    Bro. Curtis
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    You realize this is the highlight of my day ? Soon this board will descend to the depths. Look forward to talking to you again sometime.
     
  9. Use of Time

    Use of Time
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    I take the levity where I can get it. Keep your head down out there.

    [flicks cigarette, straps on Kevlar, picks up rifle and wades back into the Baptist board forums.] :tonofbricks:
     
  10. just-want-peace

    just-want-peace
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    I'm leaving!!!
    The recruiter promised I would get a cushy office job!
    (Can't believe anybody these days.)
     
  11. Use of Time

    Use of Time
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    War is hell kid.
     
  12. carpro

    carpro
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    Yeah. He had a good point and stated his case really well.

    Then he had to go and massage his own ego and lecture this poor slob of a business owner by demanding triple damages.

    He needs to get a life. If it's that important to his ego, he can send me a bill for $12 and I'll send him a check on the condition that he just SHUT UP. Nobody really needs to know how important he thinks he is. Then maybe he can get a real life and stop feeling so full of himself. He can always buy his food elsewhere.
     
  13. InTheLight

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    Pretty much my exact feelings on the matter. I presume he used this little escapade as a lesson in his classroom, which makes it doubly shameful.
     
  14. Rolfe

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    The guy needs to visit his proctologist to have the burr removed from his backside.

    On the other hand, were I the restaurant owner, I would have given him his $12 in the hope that I would make it up in return orders and also to avoid a bad reputation.
     
  15. carpro

    carpro
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    I'd have paid him $100 to never visit my business establishment again. :smilewinkgrin:
     
  16. Use of Time

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    The restaurant did a great job of countertrolling. They refused to pay up the $12 and basically called him on his bluff to bring forth a lawsuit and contact the authorities. Well played.
     
  17. Rolfe

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    I disagree. My understanding is that the authorities had been contacted.

    A good reputation is valuable to a business. Some live and die by their reputations. Happy customers rarely voice their pleasure, but unhappy ones are more likely to express their dissatisfaction. Unfortunately, a few bad reviews can do much more damage than many good ones.
     
  18. Use of Time

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    Yeah, you are right they were called. I saw the statement from the owner that "we will await the authorities" or something to that effect. Nothing came of it though right? I mean it's not like the authorities are going to go on Yelp or anything right?

    If you look at any online review you will see bad reviews. You can get a feel for what is a legitimate recurring theme and when someone is just being an entitled twit.
     
    #18 Use of Time, Dec 10, 2014
    Last edited by a moderator: Dec 10, 2014
  19. Rolfe

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    Agree to a point. Many people can discern the difference between the two. Most do not want to spend the time or effort to do so. A few bad comments/reviews are much more influential than many good ones.
     
  20. Use of Time

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    Agreed. Usually you can tell a bad apple from a recurring theme in the reviews but sometimes they are so sporadic and vague that you just have to go see for yourself.
     

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