Help! Scanners and printers

Have you been trying to reinstall the printer lately? Sometimes a conflict develops when you experiment with ports and such.

Go to Start-Settings-Control Panel-System- and click the Device Manager tab. Look for the printer and scanner and see if you see a yellow ! (exclamation point)---if so, there's a conflict.

More to follow after you try that.

 

Gina...make sure you are plugged in. Sometimes a bad connection in back can be the problem. Uninstall the two programs. Then re-install them. Just deleting them will not remove them. You need to uninstall them.

If you have updated your computer to a newer windows such as XP, you may need to download the new driver devices for them. That could be another reason they are not being recognized.

Sherrie

 

Gina, u can have a scanner w/o a printer. Have you tried to reboot your computer yet? If so u may just have to actually go into the files to find your scanner, in other words the icon may not be working.
The scanner just works like a copier, it copies photos, anything really onto your harddrive first and then it would print the item from the harddrive, not directly from the scanner.
I see u r in ohio, I'm in N.C. or else I would talk u thru it over the phone, if u wanted me to.

 

first of all did u delete the printer or remove it?
If u deleted it, then go into your recycle bin and tell it no, that u want it restored and then reboot.
If u removed it, then u must reinstall it with the cd.
The scanner u should be able to find if u go down to "start" then control panel. There u should see your scanner file. If u can pull it up, u should see either a .exe file or something that says setup. try one of these.