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How do I open a .tax file?

Discussion in 'Computers & Technology Forum' started by I Am Blessed 24, Feb 6, 2006.

  1. I Am Blessed 24

    I Am Blessed 24 Active Member

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    I am having a problem correcting a mistake with TurboTax.

    I contacted tech support and they sent me a file to download.

    However, I cannot open it because none of my programs recognize the format ".tax".

    I have Microsoft Works, but not Microsoft Office.

    The only thing that would open it was WordPad, but everything looked like it was written in Greek.

    PLEASE HELPPPPPPPPPPPPPPPPPPP???
     
  2. exscentric

    exscentric Well-Known Member
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    What did they tell you to do with it?
     
  3. I Am Blessed 24

    I Am Blessed 24 Active Member

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    They told me to download it, which I did, but I can't get it open.

    I am supposed to be able to correct my mistake with it.

    Is there a way to convert it to something other than a .tax file so I can open it?

    I can't work with it unless I can get it opened and I only have access to it for 3 days...
     
  4. JamieinNH

    JamieinNH New Member

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  5. exscentric

    exscentric Well-Known Member
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    Are you fairly sure it was from their site? If so then you might try the following, or email them and wait for an answer.

    This is a guess. Save the file somewhere safe and copy it to someplace you can work with it. Try changing the .tax to .zip and unzip it if you can. I'm GUESSING they changed it to .tax to get by your antivirus software.

    If that doesn't work try changing the .tax to .exe and double click on it.
     
  6. I Am Blessed 24

    I Am Blessed 24 Active Member

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    Jamie: I have TurboTax installed, but it won't let me correct a mistake. Tech Support called me on the phone and told me to download a file they were sending me and I would be able to see the actual tax forms and correct it.

    Exscentric: How can I change it from .tax to .exe?
     
  7. exscentric

    exscentric Well-Known Member
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    highlight the file/right click/rename change it.

    Did you try to open it from file/open inside turbotax?
     
  8. exscentric

    exscentric Well-Known Member
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    I'd try to back up the data file of your tax information before you do anything if there is an option or if you know where it is - just in case their fix isn't too friendly.
     
  9. ccrobinson

    ccrobinson Active Member

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    TurboTax tech support is making the assumption that you are a mindreader and that once you download the file, you will know, evidently by osmosis, that you should open it with TurboTax.

    Opening it in Wordpad shows you that the file has been created using a format that only TurboTax understands.

    You shouldn't have to rename the file at all.
     
  10. Don

    Don Well-Known Member
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    PLEASE follow what exscentric and ccrobinson are telling you.

    Back up your existing tax file.

    Then call the TurboTax people, tell them you downloaded the file, and have them walk you through the process. It may be as simple as saving the file to a certain directory.

    I'm thinking you need to open TurboTax, and then look under the "File" or "Tools" menu options for how to import the file they downloaded.

    But please, back up your existing data first! (so you don't have to go in and re-do the entire thing from the beginning if it gets messed up)
     
  11. I Am Blessed 24

    I Am Blessed 24 Active Member

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    TurboTax was under the assumption that I had a desktop version of TT and I don't and that's the only way that file, they sent, could be opened.

    Anyway......thanks for all your help and suggestions.

    I finally figured out what was going on and deleted a couple of forms that should not have been on there in the first place and BINGO...

    I finally got them filed! [​IMG]

    Thanks again everyone!
    §ue [​IMG]
     
  12. Don

    Don Well-Known Member
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    Glad to hear it's worked out.
     
  13. exscentric

    exscentric Well-Known Member
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    Ain't it soooo neat we have all these super time saving devices and programs to make more time for our fun things of life. [​IMG]

    Glad you waded through it all.
     
  14. Petrel

    Petrel New Member

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    Yay! There's reason for rejoicing!
     
  15. Johnv

    Johnv New Member

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    Abolishing the IRS should adequately correct the mistake [​IMG]

    Which, if you think about it, is an oxymoron.

    BTW, I use H&R Block's TaxCut. In fact, this year, they sent me the software and all I had to do was install it and pay for it online. A nice savings. I finished my taxes this weekend. It only took me 1.5 hours to do. Quite a feat, since the Mrs and I own, not only our home, but a rental property, use bother our vehicles for business, and have a home office which is partly deductible.

    And tonight, I will (drumroll please) file electonically for the first time ever. I will also have the refund deposited directly into my savings acct. Not that it will do me much good, since property taxes are due in 2 months [​IMG]
     
  16. I Am Blessed 24

    I Am Blessed 24 Active Member

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    Isn't it great that property taxes are also deductible? :D
     
  17. Johnv

    Johnv New Member

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    You bet. Prop tax, and mortgage interest, saved me a bundle. Woohoo!!!
     
  18. DeadMan

    DeadMan New Member

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    A .tax file is the file extention used when you create a file in Turbo Tax. If you don't have it installed, you won't be able to open it.
     
  19. I Am Blessed 24

    I Am Blessed 24 Active Member

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    I do have TT installed, but I downloaded it online. The only way you can open a .tax file is if you have the desktop version of TT (CD) and I don't.
     
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