It's me again, only this time I'm asking about my daughter Robin's(Farmer's Wife) computer which has a bad illness or it may even be dead. Last Thursday it "crashed" or fried, whatever, & when she came over here to check on her email, there were several "strange" new ones. (Windows) was "booting"(?) up, but now it won't load anything, so she is thinking after seeing some of the strange email that she has a virus called W32 ElKern or something like that. I have probably not worded all this correctly, but if it makes sense to any of you, is there something she can do to fix it? Thanks, in advance, for your help.