Surface 2 w/ windows rt

Discussion in 'Computers & Website Forum' started by just-want-peace, Jan 8, 2015.

  1. just-want-peace

    just-want-peace
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    Got my wife a surface 2 for b-day, and having serious problems.
    Going thru the setup process, for some reason after setting up a password to log in, it refuses to recognize the password.
    Have gone to MS site on my desktop and changed password 10-15 times. Each time it accepts new password, but when trying to log in, it always responds, "password incorrect"
    I would prefer to bypass password for log-on, but she had already done this before I became involved, so I don't even know if this is even an option.
    If need-be, I would like to re-set and start from "factory fresh", but I have no idea how to do that either.
    Any and all help appreciated!!!!! Thanks!
     
  2. exscentric

    exscentric
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    Snoop around eightforums.com and you may find your answer - it is full of knowledgeable folks. I'm guessing there was a typo when setting up the password - you will have to deal with it on the computer not online.
     
  3. just-want-peace

    just-want-peace
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    Thanks! Managed to reset to "factory" specs, and now is chugging along!
     

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