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stubborn spyware

Discussion in 'Computers & Technology Forum' started by webdog, Mar 17, 2009.

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  1. webdog

    webdog Active Member
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    Whenever I do a scan, there is one that will not be quarantined. It is CWS.smartsearch, it is a hijacker with a low to medium threat level. Whenever I click "quarantine", it comes up I have to reboot and run the scan again, and repeat if necessary. Well, after hours of doing this, it is still there. How do I get rid of this stupid thing?
     
    #1 webdog, Mar 17, 2009
  2. ajg1959

    ajg1959 New Member

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    I sent you a link to a program thru PM that may help you out.

    AJ
     
    #2 ajg1959, Mar 17, 2009
  3. Revmitchell

    Revmitchell Well-Known Member
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    ccleaner is pretty effective
     
    #3 Revmitchell, Mar 18, 2009
  4. Steven2006

    Steven2006 New Member

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    Sbybot, is one I use.
     
    #4 Steven2006, Mar 18, 2009
  5. thegospelgeek

    thegospelgeek New Member

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    Might try a boot into safe mode and scan. What antivirus are you using? You should be able to go to there web page and search for smartsearch for instructions.

    Go BROWNS!
     
    #5 thegospelgeek, Mar 18, 2009
  6. ajg1959

    ajg1959 New Member

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    I am trying to tell ya'll that I have CCcleaner, and Spybot, and i still use them....but I also have a paid version of Advancedsystem care that finds way more stuff than the other two do, and there is a legal 6 month subscription that you can get, for free.

    PM me if you want the key codes

    I am just trying to help

    AJ
     
    #6 ajg1959, Mar 18, 2009
  7. Trotter

    Trotter <img src =/6412.jpg>

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    Malwarebytes Anti-Malware

    Give that a shot. It is one of the best. The free version does not provide ongoing protection, but it still has the full scan of the paid version.
     
    #7 Trotter, Mar 18, 2009
  8. Magnetic Poles

    Magnetic Poles New Member

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    Click here

    Or manual removal instructions:

    CWS.SmartSearch Removal InstructionsKill the following processes
    sistem.exe, systemcritical.exe, accesss.exe, systeem.exe, explore.exe, helpcvs.exe, iexplorer.exe, wmplayer.exe, sistem.exe, game.exe, internet.exeRemove the following files
    sistem.exe in c:\documents settings\
    systemcritical.exe in c:\games\
    accesss.exe in Program Files\accessories\
    systeem.exe in Program Files\common files\system\
    explore.exe, iexplorer.exe, sistem.exe in Windows\
    helpcvs.exe in Windows\help\
    wmplayer.exe in Windows\media\
    game.exe in Windows\start menu\programs\accessories\
    internet.exe in Windows\system\
     
    #8 Magnetic Poles, Mar 19, 2009
  9. Tom Butler

    Tom Butler New Member

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    A couple of years ago, I got hijacked by Cool Web Search. With a little searching, I ran across CW Shredder. It's a free download. I did, ran it and killed that booger.
     
    #9 Tom Butler, Mar 26, 2009
  10. webdog

    webdog Active Member
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    What do I do with these instructions (detailed step by step)...I'm a computer novice :)

    I installed ccleaner, spybot and advanced systemcare...and it's still there.
     
    #10 webdog, Mar 26, 2009
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