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Help with Adobe Reader?

Discussion in 'Computers & Technology Forum' started by I Am Blessed 24, Feb 8, 2008.

  1. I Am Blessed 24

    I Am Blessed 24 Active Member

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    I can't print out my tax returns!

    They won't load in Adobe.

    I have uninstalled and reinstalled Adobe several times to no avail.

    I keep getting the message..."License Agreement Not Accepted".

    I am using Windows XP, IE 6. I tried Mozilla Foxfire and it didn't work either.

    Can anyone help?
     
  2. exscentric

    exscentric Active Member

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    How did you complete the forms? With Adobe or browser?
     
  3. I Am Blessed 24

    I Am Blessed 24 Active Member

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    I used IE with Turbo Tax just like I have for several years. I have never had a problem printing them before.

    They are in PDF format when I try to print them. They won't even load...
     
  4. Bible Believing Bill

    Bible Believing Bill <img src =/bbb.jpg>

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    Are you trying to print from Turbo Tax, or did you save a copy of the forms?

    Is it Turbo Tax online, or did you purchase the software?

    I would try to save a copy of the form and then open with Adobe Reader rather than with the Adobe plugin.

    Bill
     
  5. Trotter

    Trotter <img src =/6412.jpg>

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    Foxit Reader.
    http://www.majorgeeks.com/Foxit_Reader_d4763.html

    A fraction of the size of Adobe Reader, but it does the same thing. it opens up in a fraction of the time, too. the download is only 2.13MB, so it's not as huge as Adobe, either.
     
  6. I Am Blessed 24

    I Am Blessed 24 Active Member

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    Bill: I cannot even view the form to save it.

    I do Turbo Tax online.

    I have been using Adobe Reader. What puzzles me is I've never had a problem before, but my PC will not accept the Adobe license agreement. I had my PC worked on a couple of months ago. I'm wondering if they 'checked' something to stop Adobe from opening up. Any ideas?

    Trotter: I will try that and let you know if I'm successful.

    Thanks, guys!
     
  7. I Am Blessed 24

    I Am Blessed 24 Active Member

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    Foxit won't do it either unless I am doing something wrong.

    Right now I have the tax file saved to my desktop, but haven't found ANYTHING that will open it! Grrrrrrrrrrrrrrrr.

    I can open it with Works, Word, Notepad, Wordpad and IE....but it all looks like GREEK!

    The file extension is .tax. Any way I can change that to .wps or .wks or .doc or ANYTHING???
     
    #7 I Am Blessed 24, Feb 8, 2008
    Last edited by a moderator: Feb 8, 2008
  8. exscentric

    exscentric Active Member

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    Looks like it is a tax prep program file and doubt you could open it without the software that made it.

    http://filext.com/file-extension/tax

    Can't you get back into the online program and print it?
     
  9. youngmom4

    youngmom4 New Member

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    If it's adobe, it should be a .pdf file. I just did mine with Turbotax online a few days and didn't have any problems. I would also suggest logging back in to Turbotax and trying to re-save the docs in pdf format. That should enable you to open it with adobe.
     
  10. I Am Blessed 24

    I Am Blessed 24 Active Member

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    It was a .pdf file initially and Adobe could not load it because my computer would not accept the license agreement.
     
  11. I Am Blessed 24

    I Am Blessed 24 Active Member

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    That's where I tried to print it the first 20 times...
     
  12. Trotter

    Trotter <img src =/6412.jpg>

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    Contact Turbo Tax and let them help you with it. Since it is their program, they should atleast be able to convert it for you.
     
  13. I Am Blessed 24

    I Am Blessed 24 Active Member

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    I have contacted them 6 times so far and they keep telling me to do the same thing over and over and it is not doing any good.

    I guess I'll have to break down and call them.
     
  14. Don

    Don Well-Known Member

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    Sue, it sounds like Adobe won't open in your browser. And what saved to your computer, with the .tax extension, won't be recognized by Adobe.

    PM me.
     
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