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Printer wont print colour

Discussion in 'Computers & Technology Forum' started by Rich_UK, Sep 10, 2004.

  1. Rich_UK

    Rich_UK <img src =/6181.jpg>

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    My friend has a hp deskjet series - 5552...she asked me why it wont print colour...she says theres a colour cartridge in it...so I just don't know....ca anyone suggest a checklist or troubleshooter to rule out the potential problem.....shes running XP home

    Thanks
     
  2. Singing Cop

    Singing Cop <img src=/5667.jpg>

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    Try going into the properties after you selece print - or printer setup. You may have B&W only selected.
     
  3. DavidsAngel

    DavidsAngel Guest

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    I gotta agree with the cop if all else fails uninstal and then reinstall it. Sometimes that is the only way to weed out a few problems. It's drastic, but when your frustrated and at the end of your rope, it won't seem so drastic [​IMG] GOOD LUCK!
     
  4. Rich_UK

    Rich_UK <img src =/6181.jpg>

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    Thanks Cop, I'll tell em to try that!
     
  5. Bob Farnaby

    Bob Farnaby New Member

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    Oe other issue i came accross ... check the actual colour cartige .. some have a transparent protector over the contacts that needs removing ..

    Regards
    Bob
     
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