Technical Support?

Discussion in 'Computers & Website Forum' started by I Am Blessed 24, Aug 12, 2003.

  1. I Am Blessed 24

    I Am Blessed 24
    Expand Collapse
    Administrator
    Administrator

    Joined:
    Jan 2, 2003
    Messages:
    44,448
    Likes Received:
    0
    A Dell customer called to complain that his
    keyboard no longer worked. He had cleaned it
    by filling up his tub with soap and water and
    soaking the keyboard for a day, then removing
    all the keys and washing them individually.

    **************************************************

    A confused caller to IBM was having troubles
    printing documents. He told the technician that the computer had said it "couldn’t find printer". The user had also tried turning the computer screen to face the printer -but that his computer still couldn’t "see" the printer.

    **************************************************

    An exasperated caller to Dell Computer
    Tech Support couldn’t get her new Dell Computer
    to turn on. After ensuring the computer was plugged in, the technician asked her what
    happened when she pushed the power button.
    Her response, "I pushed and pushed on this
    foot pedal and nothing happens." The "foot
    pedal" turned out to be the computer’s mouse!

    **************************************************

    Another customer called Compaq tech support to say her brand-new computer wouldn’t work. She said she unpacked the unit, plugged it in and sat there for 20 minutes waiting for something to happen. When asked what happened when she pressed the power switch, she asked "What power switch?"

    **************************************************

    True story from a Novell NetWire SysOp:
    Caller: "Hello, is this Tech Support?"

    Tech: "Yes, it is. How may I help you?"

    Caller: "The cup holder on my PC is broken and I am within my warranty period. How do I go about getting that fixed?"

    Tech: "I’m sorry, but did you say a cup holder?"

    Caller: "Yes, it’s attached to the front of
    my computer."

    Tech: "Please excuse me if I seem a bit stumped, It’s because I am. Did you receive this as part of a promotional, at a trade show?
    How did you get this cup holder? Does it have any trademark on it?"

    Caller: "It came with my computer, I don't
    know anything about a promotional. It just has ‘4X’ on it."

    At this point the Tech Rep had to mute the
    caller, because he couldn’t stand it. He was
    laughing too hard. The caller had been using
    the load drawer of the CD-ROM drive as a cup holder, and snapped it off the drive!

    **************************************************

    Another IBM customer had troubles installing software and rang for support. "I put in the first disk, and that was OK. It said to put in the second disk, and had some problems with the disk. When it said to put in the third disk, I couldn’t even fit it in..." The user hadn’t realized that "Insert Disk 2" meant to remove Disk 1 first!
     
  2. Rosebud

    Rosebud
    Expand Collapse
    New Member

    Joined:
    Jul 30, 2003
    Messages:
    51
    Likes Received:
    0
    LOL, I love that.
     
  3. I Am Blessed 24

    I Am Blessed 24
    Expand Collapse
    Administrator
    Administrator

    Joined:
    Jan 2, 2003
    Messages:
    44,448
    Likes Received:
    0
    Picture submitted by 'Computer Junkie'. [​IMG]

    [​IMG]
     

Share This Page

Loading...