Windows Explorer BB issue

Discussion in 'Computers & Website Forum' started by LadyEagle, Feb 12, 2013.

  1. LadyEagle

    LadyEagle
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    All of a sudden, I amhaing trouble yping on te BB. (See t I mean?) It skips lettrs. Nevr hd thistrole befre abut 2 eeks ag.

    So, in order for me to be able to post anything, I have to open notepad like I just did and type it in there and then cut and paste it into the BB.

    Firefox has never allowed me to post in the BB, won't open up a window to let me post. When I started back on the BB after my long hiatus, I could not post from Firefox and still can't. Only Explorer and now Explorer is acting up. This doesn't happen anywhere else, so it is not my keyboard and I am able to work and do all other functions without keyboard troubles, it just started goofing up on Explorer about 2 weeks ago.

    I tried Google for an answer, but don't understand techie stuff. Any suggestions in easy to comprehend terms ??? Help!!
     
  2. Don

    Don
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    Ma'am - need to know what kind of computer you're using.

    One possible problem: if you're using a laptop, your touchpad may be set too sensitive.

    Whether you're on a desktop or laptop, I'd recommend two different courses of action (and I'd recommend you do the second one, no matter what):
    1) Disable all browser add-ons, and see if the problem still persists. If it doesn't, then start re-enabling your add-ons one at a time; hopefully, this will point out which add-on causes the problem.

    2) Download Malwarebytes (free program), but don't install it. Re-start your computer; when it re-boots to the black screen, start pressing F8 (on most computers); this should bring up a screen that asks if you want to start in Safemode, Safemode with networking, or Normal; choose Safemode *without* networking.
    When your windows screen finally comes up, you should see the words "Safemode" around the edges of the screen. Install Malwarebytes, and run it; it'll want to update, which requires an internet connection; don't worry about the update at this time.
    It may take a while for Malwarebytes to run; it may come up with no errrors at all, but that's okay. If it does find something, it'll usually ask if you want to delete or quarantine the affected file(s); feel free to delete.

    Let us know if none of that helps.
     

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