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Vincent Ferrari gets the AOL run around

Discussion in '2006 Archive' started by Gib, Jun 22, 2006.

  1. Gib

    Gib Active Member

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    Vincent Ferrari tries to cancel his AOL service over the phone. He tapes the conversation with AOL's rep and gets the retention shuffle.

    Hear the conversation here:http://youtube.com/watch?v=xIVZ9b0RgmY&search=vincent%20ferrari

    I cancelled AOL 5 years ago and got something very similar to what Ferrari got. The rep I talked to transfered me to a retention rep and he just did not get it. I want to cancel my service.
     
  2. Daisy

    Daisy New Member

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    Flashback city!
     
  3. mcdirector

    mcdirector Active Member

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    Pretty dispicable, but it is AOL . . .
     
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