Okay, I take back what I said. She is not yadayada-look-at-the-post. She is a humble, customer service focused, intelligent, caring, compassionate, chaste, discreet, one-woman man, who happened to forget she was in front of the customer who was going to eat the food she referred to as smelly, and which she handled like she was moving and touching a dead rat with the worms coming out of it, so in her innocence she wrinkled her nose, said what she said, daintily passed each item from the price scanner to her bagger, then took her ever present hand wash, and washed her hands in front of everybody.
Her company, GIANT food store, should take a picture of her, hang it on the Employee of the Month post, and give her a bonus for good behavior and model customer service.
There.
Satisfied ?
And while you're at it, make sure you expunge from your Bible where John the
Baptist called the Pharisees a brood of vipers, and Jesus called them sons of the devil.
Is There Racism ? What would you have done ?
Discussion in 'News & Current Events' started by pinoybaptist, Oct 2, 2009.
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pinoybaptist Active MemberSite Supporter
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pinoybaptist Active MemberSite Supporter
I don't care if you're black, brown, red, white, blue, yellow, or speckled.
I love you in Christ.
Thank you for your compassion and understanding. -
You are the racist. You have a problem with white people. It's evident in your posts. I also can't believe that you would post profanity on this site. What a testimony you show.
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Revmitchell Well-Known MemberSite Supporter
The cashier treated his potential purchase with disdain and disgust and in front of other people. This behavior is demeaning and rude. It would certainly work to draw up a set of emotions in most of us. That behavior and reaction to the purchase can be hurtful and embarrassing which leads to humiliation at some level. To ignore this fact is to ignore truth.
I am sorry this happened to you. I understand its implications and your emotional reaction.
Our reaction to these difficult situations do not have to be dependent on our emotions. When in doubt treat them as if it did not happen all the while reserving the impulse to react out of emotion. We do not want to assume this was personal in any way. That only raises our irrational emotional level. Based on what you have said it appears to be simply a reaction to food that makes her uncomfortable.
If you think about it the truth is she reacted to your purchase the same way you have reacted to her reaction. Sheesh...what a mess we get into. You may have not done it in front of her but you have expressed it here very clearly.
Again I understand the humiliation involved but do not let circumstances and others peoples reactions be the standard for your interaction with people. Venting is fine but work to keep a clear perspective always. God Bless -
I don't even see this whole scenerio as rude. I've had grocery store cashiers express that they really liked food I was purchasing and I've also had them express their dislike for food I was purchasing. You know what, I take it all in stride. Different people like different types of food. It's not a big deal. If you would have simply replied with, "Hey...next time I'm in I'll buy you some", with a big smile on your face, you and her could have had a good laugh.
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preachinjesus Well-Known MemberSite Supporter
Listen, I'm all for you being upset and asking for more respect. If you had read my post you would have seen that my point is cursing her and her gender is exactly opposite the reaction we Christians are called to hold.
I've had people criticize me up and down and all around and have never lashed out with a curse word like you have. These are people. Just let it go.
When we allow people and their evil actions to have a foothold in our lives and we obsess about them like this we actually allow them to continue to do harm when we could just let it go. This was probably some teenager who doesn't know better. Let it go. Seriously.
Calling her the name you called her isn't right...and I don't care who you are. -
pinoybaptist Active MemberSite Supporter
okay, okay, you're all correct, except for matt wade.
I apologize for the language printed on this pristine board, but I still think she is what I called her, and hell can freeze over ten times ten and that's still what she is. -
I would have commented something along the lines of "Do they teach you to be rude in training? I pay for the item - not your opinion of it, thank you very much."
Then I too would have reported her. -
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Bro. Curtis <img src =/curtis.gif>Site Supporter
I like the last two.
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OK, Pinoy has proved one more time that he is human.
He was insulted (howbeit via innuendo) and reacted in a human kind of way with anger.
How shocking to the rest of us who have never done such a thing!
Big smiley...
HankD -
pinoybaptist Active MemberSite Supporter
I appreciate your kind words.
Truth is, I expressed what I did about the incident (not the language I used later on) because there were those in this board whom I have come to respect and regard as brothers.
While we have a Lord in heaven who promised vengeance is mine, there are also brethren we run to when we're really feeling down, out, humiliated, depressed, insecure, beat on, and generally feel like we've been treated like dirt and scum.
Unfortunately, it turns out we do have brethren, or at least I think them to be brethren, who kicks you and treats you the way a smoker does a cigarette butt, ground it to dust, as you can see in some of the posts.
To be honest, perfectly honest, I least expected these comforting words from you.
Which makes my appreciation for your sympathy and encouragement even greater. -
I am seriously trying to figure out what is wrong with all you people. Why is it so horrible that a cashier "made a slight face, with the remark that the 'stuff' is smelly, she doesn't like it, would not eat it, held the stuff the way one would when handling a dead, rotting rat."
Gosh, according to you people this cashier should be taken out back and shot (and then fired immediately).
This whole situation would be completely different if the OP didn't immediately try and pull the stupid race card. I've had cashiers make comments like this about some food or another. I've joked back with them about buying them some of it for Christmas, agreeing with them that it tasted horrible, or whatever. Guess what? In every situation it provided a good laugh for me and the cashier. You people need to stop being so insulted by things that aren't insulting. -
Am joking, of course ;) -
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pinoybaptist Active MemberSite Supporter
matt wade:
The names of the game are customer service, professionalism, and courtesy.
She was the "face" of the company, the very first one that people shopping in the store was to be in contact with. Her opinion about her store's products should be kept to herself. Her job was to evaluate the purchases, ring them up, collect payment, give the change, bag the goods, and that's it.
What she did was insulting, and her remarks reflected on the customer, me, when she said: "I wouldn't eat them".
She could, and should, have waited for me to have gone, at least, before washing her hands with her sanitizer lotion. That made me feel like I just bought a corpse. It was disrespectful.
If she couldn't wait, then she should have kept any opinions she had to herself, and washed her hands even while I was there, and I wouldn't probably have noticed.
Employees like her have no place in customer service. Ask anyone who works in that same industry.
I have worked customer service for more than a decade, answering phones for companies, and in that line of business, the voice on the other side sometimes do not have qualms expressing what they think of you, the company, your mother, your sexual relations with your mother, your iq, and all the other stuff you normally hear in B movies and gangsta rap.
I, as God exists, have never spoken a rude word back in return while I have the customer on the phone. After the conversation, I sometimes rip the headset off my head, throw it on the table, and storm out, but never, never, did I express my counter opinion of the customer to him.
This lady had the nerve to say what she said, and do what she did, while her customer was there, in front of other customers, and that was shocking to me, as shocking as some of you here think that I thought of and spoke of that lady the way I did.
Sure the fish may smell awful to her, but she's an employee of that store, that store sells that product, and I bought it because to me, it was food, and if she thought it wasn't, her opinions should have been kept to herself, and the racism thought stems from the fact that she had the boldness and temerity to do what she did and say what she did and didn't she expect some kind of reaction from another human being her equal ?
So, those are the facts, and another fact is that, you, matt wade, are out of line in turning the accusation at me, of racism. Some of my best friends in this state are African Americans, and I have never entered an African American church here in the South where I was made to feel unwelcome.
However, sad to say, in the predominantly white State of Western New York, as I have shared in this forum, I have gone to white churches where not one came up to shake hands and welcome me and my wife.
In a white Mennonite sacred harp session in Rochester, all the white ladies at the alto section stood up and sat somewhere else and left my wife all alone in the middle of the row, with nary an invitation to join them.
Third experience with whites.
My wife applied for a job in Buffalo, in a bridal shop whose employees were all whites. She was made to stand in the reception room by the receptionist, white, of course, until somebody else noticed her, after about 15 minutes, and in between, customers, whites, have gone in and out of the store, to the receptionist, and been attended to.
She was hired, but given a broken down high speed sewing machine ten years old, and told she was expected to work very efficiently with that machine and churn out work as quick as they came.
Needless to say, we gave them the bird.
Now, this lady, this very rude, white lady, does these things, and do not expect me to be affected by them ? Why. Because she is superior, and I, brown skinned, had ancestors who used to live in trees had not the white man with his manifest destiny come to my land ?
I know it sounds absurd, and a bit stretching.
But given the rudeness and uncouth behavior of this white lady towards an obviously non-American like myself, and the experiences cited above, how can I avoid thinking "racism" ? -
I agree with Revmitchell here... yes she was idiotic and rude, but racist? I don't -think- so.
I've seen true racism on several occasions and it absolutely SICKENS me when I am forced to witness it. I do believe though that race-baiting and hypersensitivity to personal issues and immediately jumping to the conclusion that something is a racist act is just as bad as the 'good ol' boy' in Georgia who tried to make a very polite black woman step aside in line so he could ring up my purchase for no other reason that I could see other than because of her color.
I learned something from that black woman that day too. She merely stepped aside and made way for me to step in front of her. I was livid at the checking clerk at his actions and embarassed, but I was more blown away by the humbleness of this beautiful daughter of God. I dug my heels in and refused to step in front of her, insisting that she check out and was re-paid with a brilliant smile from this woman who chose to see that not ALL folks are bigots. A soft voice truly does turn away wrath. -
A cashier like her. with little sense and even less sensibility, would have acted the fool , no matter who you were.
You are kind not to react. I am afraid I might have said something. I am not rude to them, and I won't tolerate rude behavior from those who serve the public. -
just-want-peace Well-Known MemberSite Supporter
pinoybaptist sez:
I dare say that you have NO idea what you may have said that any given caller took as an insult, or "racist", or even just rude.
You may have no recollection of any such comments, BUT you have absolutely no certainty that somebody did not take your comment(s) the same way you did the clerks in the OP. I could accept you claiming not making intentional comments of this nature, but the emphatic mode that you wrote that you [have never spoken a rude word back]makes you appear a little too cocky and a lack of sense of your own human frailties!
Self righteousness is NOT an admirable quality.
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